You can request to delete your Moylan’s Insurance app account and its data at any time.
Moylan's Insurance App – Account Deletion
How to request deletion
1. Email billing@moylans.net with the subject “Delete My App Account”, or call (671) 477-8613 (Monday to Friday, 8:00 AM to 5:00 PM Guam Time).
2. Include your full name, Insured ID, and the email address you use to sign in.
3. We will confirm your identity and process your request within 30 days. You will receive an email once your account is deleted.
Data we delete
– Your app login (email and password)
– Payment reminder and notification settings
– Device notification tokens
– Auto-Pay enrollment and saved card profile
– App preferences, including E-Statement settings
Data we keep
– Insurance policy and payment records, which we are required to keep for legal, tax, and accounting purposes (generally up to 7 years).
– Your insurance policies stay active. Deleting your app account does not cancel any policy.